Indu Kapoor

Head of Human Resources – Infosys Consulting

Infosys Consulting

Area of Expertise: OB, HR & Strategy

Indu Kapoor is a senior HR & Organization Transformation Leader with 20+ years of experience in people development, organizational talent strategy, leadership development, capability building, culture transformation, and change management. She currently serves as Head of Human Resources – Infosys Consulting, where she leads HR for the Business Consulting division.

Her career spans leading organizations including Infosys, ITC Infotech, EXL Services, Alcatel-Lucent (Nokia), and Taj Hotels Resorts and Palaces. She brings extensive experience in building talent strategies, developing organizational capabilities, driving cultural and organizational change, and supporting business transformation, including mergers and acquisitions and post-merger integration.

Areas of Expertise

  • Organizational Talent Strategy
  • Leadership Development & Capability Building
  • Culture & Change Management
  • Performance & Talent Management
  • Organization Development
  • Employee & Leadership Capability Development
  • Mergers & Acquisitions and Integration
  • HR Business Partnering & People Strategy

Career & Academic Highlights

  • Currently serves as Head of Human Resources – Infosys Consulting, leading HR for the Business Consulting division.
  • Previously served as Vice President – Head of Business HR at ITC Infotech, leading business HR initiatives.
  • Spent over 10 years with EXL, progressing through senior HR leadership roles including VP HR – Global HR Head of Finance & Accounting, Senior AVP, and AVP HR for the Travel & Transport vertical.
  • Spent over 7 years with Alcatel-Lucent, serving in roles including HR Business Partner for R&D, Head – Skill & Competence Management COE, and Head of Talent Development.
  • Began her career with Taj Hotels Resorts and Palaces as an HR Generalist, building foundational experience in personnel and human resource management.
  • Recognized with the Awards for Future HR Leaders 2012.
  • Holds a Bachelor’s degree in Industrial Relations & Personnel Management from Delhi University.
  • Core professional strengths include Performance Management, Personnel Management, and Leadership Development.

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