Area of Expertise: Strategy & Operations
Strategy, Operations & Global Capability Center Leader
Mr. Manish Goyal is a seasoned business and consulting leader with 20+ years of experience across consulting, strategy, operations, general management, and global capability center (GCoE) development. He currently serves as Managing Director at Alvarez & Marsal (A&M) in Delhi, where he leads the firm’s global capability center in India.
He specializes in setting up and scaling Global Centers of Excellence, helping organizations move beyond traditional GCC/GIC models to build high-value capabilities in areas such as consulting, analytics, technology, process automation, productization, and operations excellence. His experience spans high-tech, communications and media, healthcare, energy and natural resources, consumer products, and retail.
Areas of Expertise
- Strategy Consulting & General Management
- Global Capability Centers (GCC/GIC) & GCoEs
- Global Center Set-up & Scaling
- Operations Excellence & Process Transformation
- Advanced Analytics & Data Visualization
- Process Automation & Service Productization
- Frugal Innovation & Global Talent Management
- Organization & Talent Strategy
Career & Professional Highlights
- Currently serves as Managing Director at Alvarez & Marsal, Delhi, leading the firm’s global capability center in India.
- Brings 15+ years of experience with leading strategy consulting firms, helping organizations access global talent and establish scalable capabilities and centers of excellence.
- Previously spent 12+ years with Bain & Company, where he served as Vice President and Chief Operating Officer of Bain Capability Network.
- At Bain, played a key role in founding and scaling multiple GCoEs, spanning corporate finance and strategy, organization and talent, commercial and marketing excellence, advanced analytics, data visualization, enterprise technology, knowledge management, operations, and business intelligence.
- Led the establishment and delivery of GCoEs across multiple industries and functional domains, with a strong focus on new solution development and operational scalability.
- Previously worked with Monitor Group in India and Arthur D. Little in Dubai, gaining extensive international consulting exposure.
- Brings four years of entrepreneurial experience in an FMCG marketing and distribution business focused on rural markets in India.
- Has worked across high-tech, communication & media, healthcare, energy & natural resources, consumer products, and retail.
- Holds a Bachelor’s degree in Chemical Engineering from IIT Delhi and an MBA from Faculty of Management Studies (FMS), Delhi.