Shalini Nair

Director & Head of Global Learning & Development

HTC Global Services

Area of Expertise: OB, HR & Strategy

Shalini Nair is a seasoned Learning & Development leader with three decades of experience spanning learning strategy, leadership development, executive coaching, organisational capability, and people transformation. Currently, as Director & Head of Global L&D at HTC Global Services, she leads the global learning function, designing leadership programs and learning cultures that enable professionals to strengthen performance, expand their capabilities, and progress into senior leadership roles. Her current role and long-standing leadership in L&D are also reflected in industry forums and professional recognitions.

A qualified social worker by training, Shalini began her professional journey with a foundation in Psychology and Social Work, including a BA (Hons.) from Indraprastha College, Delhi University, and an MSW from the Tata Institute of Social Sciences. Her early career involved participatory development and community training across Gujarat and Rajasthan, before she moved into corporate HR and Learning & Development. She subsequently built HR and training capabilities in Moscow and worked across training, executive development and organisational capability roles.

She is a strong advocate of the philosophy that people development is strategy, not a support function, with a particular focus on leadership development, future-ready capabilities, experiential learning and preparing organisations for technological and workforce disruption. She has also been featured as an expert speaker on preparing organisations for GenAI and disruptive technologies.

Areas of Expertise

  • Learning & Development Strategy
  • Leadership Development & Executive Enablement
  • Organisational Development & Capability Building
  • Executive Coaching & Facilitation
  • Talent Development & Career Growth
  • Learning Culture & Workforce Transformation
  • Future of Work & AI-Enabled Learning
  • Behavioural & Soft Skills Development
  • Change Management & Organisational Effectiveness
  • Experiential Learning & Leadership Programmes

Career & Professional Highlights

  • Leads Global Learning & Development at HTC Global Services, with responsibility for enterprise-wide learning and leadership capability initiatives.
  • Has been with HTC Global Services since 2014, bringing extensive experience in designing and implementing learning initiatives for senior management and professionals across the organisation.
  • Built HR and training capabilities in Moscow during her earlier career, alongside experience in HR, training consultancy and community-focused development initiatives.
  • Brings approximately three decades of professional experience across Learning & Development, HR, training, executive development and people capability.
  • Has been recognised among leading L&D professionals, including being featured among the Top 20 L&D Visionary Leaders and as a prominent L&D leader at industry summits.
  • Featured as an expert speaker on “L&D in Getting Organization Ready for GenAI and Disruptive Tech,” demonstrating her focus on the intersection of learning, technology and future workforce capabilities.
  • Holds a BA (Hons.) in Psychology from Indraprastha College, University of Delhi, and a Master of Social Work from Tata Institute of Social Sciences, Mumbai.
  • A certified Storyteller, Counselor, Life-Skills Coach and Heartfulness Trainer, bringing together behavioural science, storytelling, coaching and human-centred development in her approach to leadership and learning.

 

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